Privacy Policy

Last updated: August 19, 2026

TRADEMARK

Shockform is a trademark registered with the Canadian Intellectual Property Office. This trademark was officially registered in connection with the following services:

Advertising and graphic design agency; advertising and graphic design services for third-party goods and services; advertising and promotional graphic design; creation and launch of advertising and promotional campaigns for third parties; establishment of communication strategies, internal and external business communication auditing services; management services and coordination of communications with the media; public relations services.

Website design service; establishment of web marketing strategies for third parties; web application development.

SCOPE AND APPLICATION OF THIS POLICY

This policy applies to the personal information provided by Shockform’s customers, partners, and website visitors through our digital platforms, present and future.

In this policy, we describe what personal information we collect, how we use and manage it, how you can access, update, or correct your personal information, and the choices available to you regarding the protection of your privacy.

By providing personal information through our website, www.shockform.com, or by otherwise communicating with Shockform, you consent to it being processed in accordance with this policy and for the purposes described below.

As we regularly update our policies, we reserve the right to modify this Policy at any time. We will inform you that changes have been made by indicating the date of the last update at the top of this Policy. We invite you to review this Policy to understand how the information you provide to us will be used or disclosed.

Shockform conducts its business in compliance with the highest ethical and integrity standards.

By creating its Privacy Policy, Shockform reaffirms its commitment to protect the information it has and comply with the laws governing the protection of privacy, including Quebec’s Law 25.

Due to the nature of its activities, Shockform has confidential information on its customers and its employees.

Faced with the development of new communication tools, Shockform pays particular attention to the protection of privacy. That’s why Shockform has established procedures that respect the confidentiality of personal information it collects.

I. A Policy for All Our Employees

All Shockform employees who collect, use or disclose personal information must comply with its privacy policy. Shockform ensures the integrity of its business practices related to your privacy.

II. What Personal Information?

Any identification information about an individual is deemed personal information. Therefore, your full name, postal code and email address are considered personal information.

III. Collection of Personal Information

We collect the following information: last name, first name, email address, and postal code. Personal information collected by Shockform comes from forms and the interactivity between you and our website. Shockform also uses, as shown in the following section, cookies and/or logs to collect information about you.

IV. Forms and Interactivity

Your personal information is collected via one or more of the following forms: website registration form, order form, opinion polls, and contests. Shockform uses the information it collects for the following purposes: send newsletters/promotional offers, respond to inquiries, send your order, generate statistics, and manage the website (presentation, organization). Your information is also collected through interactivity that can be established between you and our website in the following manner: respond to your inquiries, generate statistics, and manage the website (presentation, organization). Shockform uses the information thus collected for the following purposes: send you the newsletter or promotional offers and respond to inquiries.

V. Log Files and Cookies

Shockform collects certain information through log files and cookies. This is mainly the following information: IP address, operating system, visited pages and applications, time and date of connection, and digital ads (“remarketing” type). The use of these files enables us to do the following: improve our service and develop a personalized welcome, obtain a personal customer profile, and generate statistics.

VI. Sharing Personal Information

Shockform undertakes to not sell the personal information it collects. However, it will only share this information with third parties for the following purposes: send newsletters or promotional offers, send your order, establish a customer profile, and launch digital ads (“remarketing”). If you do not want your personal information disclosed to third parties, you can prevent the disclosure of this information at the time of collection or anytime afterward, as described in the “Withdrawal and Veto Rights” section.

VII. Limit the Collection and Use of Personal Information

Shockform collects and uses only the information for the purposes identified above. Employees use only the personal information they need to perform their duties. Shockform obtains your express, free, and informed consent before collecting, using, or disclosing your personal information.

VIII. Withdrawal and Veto Rights

Shockform offers personal information withdrawal and veto rights. The right of veto is defined as an option for online visitors to prevent their personal information from being used for certain purposes, as outlined during collection. The right of withdrawal is defined as the possibility for users to request that their personal information not be contained, for example, in a mailing list.

To exercise these rights, you must write to sales@shockform.com or to:
Shockform Aéronautique Inc.
Attn: Chief Privacy Officer
4482 Boulevard de la Grande-Allée,
Boisbriand (Quebec) J7H 1R9, CANADA.

Google also offers you the possibility to automatically unsubscribe from any advertising targeted by their interests or “remarketing.” You should visit the Google Privacy Center to unsubscribe: http://www.google.ca/intl/en/policies/technologies/ads/

IX. Access Rights

Shockform recognizes the right to access and requires rectification for individuals who wish to access, modify or delete information about themselves.

Responsible for the Protection of Personal Information

The person responsible for the protection of personal information at Shockform can be reached at sales@shockform.com or by mail at the address above. Shockform will review all complaints received and respond within 30 business days of receiving a written complaint. If the complaint is well founded, Shockform will take appropriate corrective action.

Retention of Personal Information

Shockform retains personal information only for as long as necessary to fulfill the purposes identified in this policy, or as required by law. Information no longer required is securely destroyed or anonymized.

X. Security

The personal information Shockform collects is kept in a secure environment. Every employee, consultant, director and officer of Shockform is obliged to respect the confidentiality of your information.

To ensure the security of your personal information, Shockform uses the following measures: SSL Protocol (Secure Sockets Layer), SET protocol (Secure Electronic Transaction), monitoring software network, computer backup, and firewall.

Shockform is committed to maintaining and developing the highest standards of confidentiality. This includes integrating the latest technological innovations designed to ensure the confidentiality of your personal information. However, since no system offers total security, a certain risk is always present when the Internet is used to transmit personal information.

XI. Use of Artificial Intelligence

Shockform may use artificial intelligence tools to support internal operations, including content creation, translation, and customer communication. These tools do not make automated decisions that produce legal or similarly significant effects concerning individuals without human review.

Personal information is not knowingly submitted to public AI tools for training purposes. Where AI tools are used to assist with customer inquiries or communications, a human remains responsible for the final response.

If you believe a decision affecting you was made using automated processing, you have the right to be informed of this fact, to know the personal information used to render the decision, and to submit observations to a Shockform employee who can review the decision. To exercise this right, contact us at sales@shockform.com.

Note: Our Privacy Policy is subject to applicable laws regarding privacy matters. Therefore, it can be updated or modified anytime, following legislative changes.”